Included with every purchase
30-Day Support
Every Autopen machine purchase includes 30 days of support to help you get set up and running.
What's Included
- ✓Free spare parts for 30 days if something needs replacement
- ✓Free phone support for setup help, troubleshooting, and operation questions
- ✓Help with initial pen holder alignment and envelope feeding
- ✓Troubleshooting common issues (skipping, ink flow, alignment)
Remote Support Only
Our 30-day support is provided remotely via phone. We do not offer in-person visits or on-site support. This keeps our prices low while still ensuring you have the help you need to get your machine running.
After 30 Days
After 30 days, we're still here. These machines are built to last and easy to service. Contact us for replacement parts and troubleshooting — we respond within one business day.
Not a Warranty
We call it 30-day support, not a warranty, because that's what it is: free parts and phone help to get you running. These are used machines, and we represent their condition honestly. No surprises, no fine print.