Support & Documentation
Setup help, troubleshooting, and maintenance resources for your Autopen machine.
30-Day Setup Support
Every machine comes with 30 days of phone support and free spare parts to help you get running.
Spare Parts
Need a replacement part? Contact us — we stock common parts and can help you find what you need.
Troubleshooting Help
Contact us for troubleshooting guidance. We can walk you through common issues like alignment, ink flow, and feeding.
Setup & Troubleshooting Guides
Guides are on the way. Right now, the best way to get help is to contact us directly — we respond within one business day and can walk you through any issue over the phone.
autopenwarehouse@gmail.comCommon Questions
- ✓Pen alignment: Support is included with your purchase for the first 30 days. We walk you through alignment over the phone.
- ✓Ink flow issues: Usually a simple pen or cartridge replacement. Contact us and we will help troubleshoot.
- ✓Envelope feeding: Proper setup matters. Our 30-day phone support covers feeding and positioning guidance.
- ✓Replacement parts: We stock common parts. Reach out and we will get you what you need.